{"id":4376,"date":"2022-11-12T07:21:02","date_gmt":"2022-11-12T07:21:02","guid":{"rendered":"https:\/\/marblex.peacefulqode.com\/?page_id=4376"},"modified":"2025-01-16T09:10:13","modified_gmt":"2025-01-16T01:10:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/loongsurfaces.com\/ar\/faq\/","title":{"rendered":"\u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a"},"content":{"rendered":"<div class=\"slider-wrapper relative\" id=\"slider-1914919146\" >\n    <div class=\"slider slider-nav-circle slider-nav-large slider-nav-light slider-style-normal\"\n        data-flickity-options='{            \"cellAlign\": \"center\",            \"imagesLoaded\": true,            \"lazyLoad\": 1,            \"freeScroll\": false,            \"wrapAround\": true,            \"autoPlay\": 6000,            \"pauseAutoPlayOnHover\" : true,            \"prevNextButtons\": true,            \"contain\" : true,            \"adaptiveHeight\" : true,            \"dragThreshold\" : 10,            \"percentPosition\": true,            \"pageDots\": true,            \"rightToLeft\": true,            \"draggable\": true,            \"selectedAttraction\": 0.1,            \"parallax\" : 0,            \"friction\": 0.6        }'\n        >\n        \n\n\n  <div class=\"banner has-hover\" id=\"banner-2129024040\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"600\" src=\"https:\/\/loongsurfaces.com\/wp-content\/uploads\/Quartz-White-Surface-with-Gold-Thin-Lines-China-Factory.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1179525816\" class=\"text-box banner-layer x50 md-x50 lg-x50 y25 md-y25 lg-y25 res-text\">\n                     <div data-animate=\"fadeInLeft\">           <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-3514968180\" class=\"text\">\n\t\t\n\n<h3 class=\"alt-font\">faq<\/h3>\n<h3>Find A Professional<\/h3>\n<p>Take the guesswork out of your remodel or product installation and get peace of mind knowing that you\u2019re working with a Partner Network professional that can deliver best-in-class service and in-depth product knowledge \u2013 trusted and backed by<\/p>\n<h3>\u00a0<\/h3>\n\t\t\n<style>\n#text-3514968180 {\n  color: #d26e4b;\n}\n#text-3514968180 > * {\n  color: #d26e4b;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/loongsurfaces.com\/ar\/product-category\/marble-stone\/\" class=\"button secondary is-outline lowercase\"  >\n\t\t<span>\u0639\u0631\u0636 \u0627\u0644\u0645\u0632\u064a\u062f<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\" ><\/i><\/a>\n\n\n\n              <\/div>\n           <\/div>\n       <\/div>                     \n<style>\n#text-box-1179525816 {\n  width: 100%;\n}\n#text-box-1179525816 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1179525816 {\n    width: 61%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-2129024040 {\n  padding-top: 600px;\n  background-color: rgb(255,255,255);\n}\n#banner-2129024040 .overlay {\n  background-color: rgba(0, 0, 0, 0.02);\n}\n#banner-2129024040 .banner-bg img {\n  object-position: 93% 55%;\n}\n<\/style>\n  <\/div>\n\n\n\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n\t<\/div>\n\n\n<div class=\"row\"  id=\"row-406916789\">\n\n\n\t<div id=\"col-331630601\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Frequently Asked Questions<\/span><b><\/b><\/h3><\/div>\n\n<h3 class=\"lead\">Please read our FAQ before sending us a message.<strong>Email Us<\/strong>:\u00a0<a href=\"mailto:info@loongsurfaces.com\">info@loongsurfaces.com<\/a><\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-474711776\" class=\"accordion-item\">\n\t\t<a id=\"accordion-474711776-label\" class=\"accordion-title plain\" href=\"#accordion-item-1,-do-you-have-a-minimum-order-quantity?\" aria-expanded=\"false\" aria-controls=\"accordion-474711776-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>1, Do You Have A Minimum Order Quantity?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-474711776-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-474711776-label\" >\n\t\t\t\n\n<p>We keep very little stock for products we promote or no stock. We do have a MOQ requirement to start the production. The MOQ varies by the Technics\u00a0and machinery. Normally, it is around 0.5 pallet or 1 pallet per item. Please feel free to contact our sale team to check more information.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-914812\" class=\"accordion-item\">\n\t\t<a id=\"accordion-914812-label\" class=\"accordion-title plain\" href=\"#accordion-item-2.-is-your-company-the-factory-or-trade-company?\" aria-expanded=\"false\" aria-controls=\"accordion-914812-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>2. Is your company the factory or trade company?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-914812-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-914812-label\" >\n\t\t\t\n\n<p>Our company has our own production facilities both in YunFu and FoShan city, and a sales center in Foshan city. We have very strong R&amp;D team and strict QC team, which guarantees the most stable quality for all products. We try our best to offer the most competitive price, high quality and best service.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1984392454\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1984392454-label\" class=\"accordion-title plain\" href=\"#accordion-item-3.-do-you-have-dealer-in-my-area?\" aria-expanded=\"false\" aria-controls=\"accordion-1984392454-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>3. Do You Have Dealer In My Area?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1984392454-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1984392454-label\" >\n\t\t\t\n\n<p>we are professional OEM stone supplier in China for many different stone brands from around the world. It may be an importer in your country already carries the same products from our site with their own brand. Please feel free to advise your location and check with our sale team.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3497879588\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3497879588-label\" class=\"accordion-title plain\" href=\"#accordion-item-4,-what-is-your-quality-and-assurance?\" aria-expanded=\"false\" aria-controls=\"accordion-3497879588-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>4, What Is Your Quality And Assurance?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3497879588-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3497879588-label\" >\n\t\t\t\n\n<div>Loong stone are manufactured in compliance with the strict quality standard in the industry. It is too said that we keep a top-level quality in the industry. Please feel free to ask our sale team for a free sample or visit us to check our quality.<\/div>\n<div>\u00a0<\/div>\n<div>We are committed to continuously improve our products quality and responsible for quality problems. We provide free replacement or refund for any shipment with quality problems.<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1248913784\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1248913784-label\" class=\"accordion-title plain\" href=\"#accordion-item-5,-what-is-your-lead-time?\" aria-expanded=\"false\" aria-controls=\"accordion-1248913784-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>5, What Is Your Lead Time?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1248913784-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1248913784-label\" >\n\t\t\t\n\n<p>From 2 to 4 weeks. It varies by qualities of your order, normally one 20\u201dGP container order are shipped within 4 weeks.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3892398248\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3892398248-label\" class=\"accordion-title plain\" href=\"#accordion-item-6,-what-is-your-sample-policy\" aria-expanded=\"false\" aria-controls=\"accordion-3892398248-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>6, What Is Your Sample Policy<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3892398248-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3892398248-label\" >\n\t\t\t\n\n<p>we provide free sample for oversea customer. It is generally shipped by UPS, DHL, FedEx, TNT.<\/p>\n<p>You are requested to arrange the picking up at our office if you have a international express account.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2738981724\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2738981724-label\" class=\"accordion-title plain\" href=\"#accordion-item-7.-what-payment-methods-your-company-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-2738981724-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>7. What Payment Methods Your Company Accept?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2738981724-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2738981724-label\" >\n\t\t\t\n\n<p>We accept T\/T, L\/C, PayPal &amp; Western Union and other methods.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-612519291\" class=\"accordion-item\">\n\t\t<a id=\"accordion-612519291-label\" class=\"accordion-title plain\" href=\"#accordion-item-8,-can-you-make-customized-mail-express-gifts-box-with-my-own-logo?\" aria-expanded=\"false\" aria-controls=\"accordion-612519291-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>8, Can You Make Customized Mail Express Gifts Box with My Own Logo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-612519291-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-612519291-label\" >\n\t\t\t\n\n<p>Yes, we accept both OEM &amp; ODM order. You should issue an authorized letter to allow us to print your official logo on the gift carton box and other packages.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-752161808\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\">\n<h3>\u0627\u062a\u0635\u0644 \u0628\u0646\u0627<\/h3>\n<p><span style=\"text-align: var(--text-align);\">\u0625\u0630\u0627 \u0643\u0627\u0646 \u0644\u062f\u064a\u0643 \u0633\u0624\u0627\u0644 \u0628\u062e\u0635\u0648\u0635 \u0623\u064a \u0645\u0646 \u0645\u0646\u062a\u062c\u0627\u062a\u0646\u0627\u060c \u0623\u0648 \u0643\u0646\u062a \u0628\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0644\u0623\u064a \u0633\u0628\u0628 \u0622\u062e\u0631\u060c \u0641\u064a\u0631\u062c\u0649 \u0645\u0644\u0621 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0623\u062f\u0646\u0627\u0647 \u0648\u0633\u0646\u0642\u0648\u0645 \u0628\u0627\u0644\u0631\u062f \u0639\u0644\u064a\u0643 \u0641\u064a \u0623\u0633\u0631\u0639 \u0648\u0642\u062a \u0645\u0645\u0643\u0646.<br \/><\/span><\/p>\n<p style=\"margin-bottom: 1.3em; color: #141313; font-family: Montserrat, sans-serif; font-size: medium; text-transform: none; white-space-collapse: collapse;\"><span style=\"font-weight: bolder;\">\u0627\u062a\u0635\u0644 \u0628\u0646\u0627:<\/span> <a href=\"https:\/\/api.whatsapp.com\/send?phone=+8617708695534\" target=\"_blank\" rel=\"noopener\">+86 17708695534<\/a><br style=\"margin-bottom: 1.3em; color: #141313; font-family: Montserrat, sans-serif; font-size: medium; text-transform: none; white-space-collapse: collapse;\" \/><span style=\"font-weight: bolder;\">\u0631\u0627\u0633\u0644\u0646\u0627 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a:<\/span> <a style=\"background-color: transparent; touch-action: manipulation; color: #4ea3ed;\" href=\"mailto:info@loongsurfaces.com\">info@loongsurfaces.com<\/a><\/p>\n<p>\u0627\u0644\u0639\u0646\u0648\u0627\u0646: \u0628\u0627\u0644\u0642\u0631\u0628 \u0645\u0646 \u0645\u0631\u0643\u0632 \u0634\u0631\u0637\u0629 \u0627\u0644\u0645\u0631\u0648\u0631 \u0634\u064a\u0627 \u062f\u0648\u0646\u063a\u060c \u0628\u0644\u062f\u0629 \u0633\u064a\u0644\u0627\u0648\u060c \u064a\u0648\u0646\u062a\u0634\u0646\u063a\u060c \u0645\u062f\u064a\u0646\u0629 \u064a\u0648\u0646\u0641\u0648 - 527327\u060c \u0642\u0648\u0627\u0646\u063a\u062f\u0648\u0646\u063a\u060c \u0627\u0644\u0635\u064a\u0646<\/p>\n<p class=\"nitro-offscreen\" style=\"margin-bottom: 1.3em; color: #141313; font-family: Montserrat, sans-serif; font-size: medium; text-transform: none; white-space-collapse: collapse;\">\u00a0<\/p>\n<p class=\"nitro-offscreen\" style=\"margin-bottom: 1.3em; color: #141313; font-family: Montserrat, sans-serif; font-size: medium; text-transform: none; white-space-collapse: collapse;\"><span style=\"font-weight: bolder;\">\u0631\u0627\u0628\u0637 \u0648\u062f\u064a:<br \/><a style=\"background-color: transparent; touch-action: manipulation; color: #4ea3ed;\" href=\"https:\/\/loongsurfaces.com\/ar\/\">https:\/\/loongsurfaces.com<\/a><\/span><span style=\"font-weight: bolder;\"><br \/><a style=\"background-color: transparent; touch-action: manipulation; color: #4ea3ed;\" href=\"https:\/\/www.filodio.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.filodio.com<\/a><\/span><\/p>\n<\/div>\n<div class=\"social-icons follow-icons\" ><a href=\"https:\/\/www.facebook.com\/loongsurfaces\" target=\"_blank\" data-label=\"Facebook\" class=\"icon primary button circle facebook tooltip\" title=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 Facebook\" aria-label=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 Facebook\" rel=\"noopener nofollow\"><i class=\"icon-facebook\" ><\/i><\/a><a href=\"https:\/\/www.instagram.com\/loongsurfaces\/\" target=\"_blank\" data-label=\"Instagram\" class=\"icon primary button circle instagram tooltip\" title=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 Instagram\" aria-label=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 Instagram\" rel=\"noopener nofollow\"><i class=\"icon-instagram\" ><\/i><\/a><a href=\"https:\/\/www.tiktok.com\/@loongsurfaces\" target=\"_blank\" data-label=\"TikTok\" class=\"icon primary button circle tiktok tooltip\" title=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 TikTok\" aria-label=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 TikTok\" rel=\"noopener nofollow\"><i class=\"icon-tiktok\" ><\/i><\/a><a href=\"https:\/\/twitter.com\/loongsurfaces\" data-label=\"Twitter\" target=\"_blank\" class=\"icon primary button circle twitter tooltip\" title=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 Twitter\" aria-label=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 Twitter\" rel=\"noopener nofollow\"><i class=\"icon-twitter\" ><\/i><\/a><a href=\"https:\/\/www.pinterest.com\/loongsurfaces\" data-label=\"Pinterest\" target=\"_blank\" class=\"icon primary button circle pinterest tooltip\" title=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 Pinterest\" aria-label=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 Pinterest\" rel=\"noopener nofollow\"><i class=\"icon-pinterest\" ><\/i><\/a><a href=\"https:\/\/www.linkedin.com\/company\/loongsurfaces\" data-label=\"LinkedIn\" target=\"_blank\" class=\"icon primary button circle linkedin tooltip\" title=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 LinkedIn\" aria-label=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 LinkedIn\" rel=\"noopener nofollow\"><i class=\"icon-linkedin\" ><\/i><\/a><a href=\"https:\/\/www.youtube.com\/@loongsurfaces\" data-label=\"YouTube\" target=\"_blank\" class=\"icon primary button circle youtube tooltip\" title=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 YouTube\" aria-label=\"\u062a\u0627\u0628\u0639\u0646\u0627 \u0639\u0644\u0649 YouTube\" rel=\"noopener nofollow\"><i class=\"icon-youtube\" ><\/i><\/a><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4376","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/loongsurfaces.com\/ar\/wp-json\/wp\/v2\/pages\/4376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loongsurfaces.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loongsurfaces.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loongsurfaces.com\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/loongsurfaces.com\/ar\/wp-json\/wp\/v2\/comments?post=4376"}],"version-history":[{"count":5,"href":"https:\/\/loongsurfaces.com\/ar\/wp-json\/wp\/v2\/pages\/4376\/revisions"}],"predecessor-version":[{"id":10003,"href":"https:\/\/loongsurfaces.com\/ar\/wp-json\/wp\/v2\/pages\/4376\/revisions\/10003"}],"wp:attachment":[{"href":"https:\/\/loongsurfaces.com\/ar\/wp-json\/wp\/v2\/media?parent=4376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}